Dear Candidate,
We have an exciting opportunity for an International Customer Support – US Process in Bangalore.
Job Details:
Role: Customer Service – International Process
Industry: BPM / BPO
Employment Type: Full Time, Permanent
Work Location: Bangalore
Shift: Rotational Night Shifts (US Process)
Working Days: 5 Days Working + 2 Days Off
Job Description:
The role involves handling calls from customers in the U.S. and providing product, service, or technical support. Candidates will be required to understand customer concerns, provide appropriate solutions, and answer service-related queries professionally.
Skills Required:
Excellent verbal and written communication skills
Experience in International Customer Support preferred
Good technical knowledge
Strong logical reasoning and analytical skills
Ability to interact confidently with customers over calls
Ability to handle service-related questions and provide suitable solutions
Willingness to work in rotational night shifts
Eligibility:
PUC / 12th / Diploma
Undergraduate / Graduate
B.Com, BBA, B.Sc, BCA, B.E, B.Tech, B.A
MBA / M.Com
Graduates from other streams may also apply
Salary Details:
Experienced Candidates: Up to ₹28,000 Take-Home Salary, depending on interview and assessment performance
Freshers: ₹19,000 + ₹9,000 Retention Bonus per month
Note: The retention bonus will be paid at the end of the 3-month contract period.
Benefits:
5 Days Working + 2 Weeks Off
Two-way Cab Facility
Life Insurance
Medical Insurance
World-Class Facilities including Cafeteria, Gym, Sports Arena, Amphitheatre and Theme-Based Breakout Zones
HR Contact:
HR Sangeetha
📞 9164144477
Interested candidates can send their updated CV/resume on WhatsApp to 9164144477.