International Customer Support Executive

Job Title: International Customer Support Executive (USA Process)

Company: Design Plus Ind (Print & Tech Company)
Location: Sanpada, Navi Mumbai
Shift: Night Shift (US Time Zone)
Working Days: 5 Days a Week

Job Summary:

Design Plus Ind is a fast-growing Print & Tech company serving USA-based clients with customized printing and digital solutions. We are looking for customer-focused professionals to handle international clients, manage orders, and deliver excellent service.

Key Responsibilities:

• Handle inbound and outbound calls, emails, and chats with USA clients

• Assist customers with print orders, design queries, and tech-related support

• Provide accurate product and service information

• Coordinate with design, production, and operations teams

• Resolve customer issues and provide timely updates

• Maintain CRM records and follow-ups

Requirements:

• Minimum 6 months experience in international (US) process preferred

• Excellent English communication skills (neutral accent preferred)

• Willingness to learn printing & tech services (training provided)

• Comfortable working in night shifts (US time zone)

• Basic computer knowledge (MS Office / CRM tools)

• Strong problem-solving and coordination skills

Salary & Benefits:

• Salary: Up to ₹35,000 per month (based on experience & performance)

• Performance-based incentives

• 5-day working week

• Friendly and growth-focused environment

• Opportunity to work with USA clients

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 6 months - 6+ years Experience.