ఇంటర్నేషనల్ కస్టమర్ సపోర్ట్ ఎగ్జిక్యూటివ్

Job Description:

Job Title: Customer Support Officer (Voice)

Location: Pune, Maharashtra (On-site)

Salary: ₹3,80,000 CTC Per Annum

Experience: 0 - 1 Year (Freshers Preferred)

Role Overview

Are you a fresh graduate with a gift for gab? Do you want to kickstart your career with a global MNC? We are looking for energetic Customer Support Officers who are ready to provide world-class service. This isn’t just a job; it’s a platform to build your professional foundation in a high-growth environment.

What’s in it for You?

• Highly Competitive Pay: A premium package of ₹3.8 LPA to start your career.

• Global Brand: Work with one of the best MNCs in the industry.

• Work-Life Balance: 5-day work week with 2 Rotational Offs.

• Growth Path: Clear internal promotion structure for high performers.

Key Responsibilities

• Customer Engagement: Assist customers with inquiries and resolve issues via phone, email, or chat.

• Effective Problem Solving: Identify customer needs and provide accurate, valid, and complete information using the right tools.

• Relationship Building: Maintain a high level of professionalism to ensure customer satisfaction and brand loyalty.

• Documentation: Record customer interactions and process customer accounts accurately.

Who are we looking for?

• Excellent English: You must have impeccable verbal and written communication skills (Fluent English is a must).

• Education: Any HSC / Graduate

• Flexibility: Comfortable working in Rotational Shifts (24/7 environment).

• Attitude: A "can-do" mindset and a passion for helping people.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 2 years of experience.