Key Responsibilities
• Handle inbound calls, emails, and chats
• Support customers and resolve queries
• Assist with portal navigation and issue handling
• Escalate issues when required
• Maintain quality and SLA targets
Skills Required
• Good communication skills
• Basic computer knowledge (MS Office)
• Quick learner with positive attitude
• Team player
Additional Requirements
• Flexible with shifts and location
• Customer-focused approach
• Ability to work under pressure
Shift & Working Days
• US Shift (Night Shift)
• Rotational week offs
• Cab boundary applicable
Company – Accenture
Payroll- Impact Infotech Pvt.Ltd
Designation –– Customer Support Executive (Tier 2 ]
Contact Person - Padmini Yadav.[ +91 816 907 2575 ]