A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
20,000 - 35,000 /నెల
Jai Steel Facilitation Private Limited
సెక్టర్ 19 గుర్గావ్, గుర్గావ్
కస్టమర్ మద్దతు / టెలికాలర్ లో 1 - 6+ ఏళ్లు అనుభవం
ఫుల్ టైమ్
We are looking for a Insurance Support to join our team Jai Steel Facilitation Pvt Ltd to handle customer calls, provide exceptional customer support and resolve queries related to Industry. The role offers an attractive in-hand salary of In Hand Salary and opportunities for growth.
Key Responsibilities
1. Policy Processing
Assist in issuing new motor insurance policies (comprehensive & third-party).
Process policy renewals and endorsements (vehicle transfer, address change, coverage changes, etc.).
Verify customer documents (ID, vehicle registration, driving license).
Ensure accurate data entry in the insurance system.
2. Customer Support
Respond to customer inquiries via phone, email, and walk-ins.
Provide quotations and explain policy coverage, exclusions, and benefits.
Follow up on pending documents and payments.
Handle complaints and escalate complex cases when required.
