A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
13,000 - 28,000 /నెల*
Aditi Financial Services
సేవక్ పార్క్, ఢిల్లీ
₹10,000 incentives included
కస్టమర్ మద్దతు / టెలికాలర్ లో ఫ్రెషర్స్
ఫుల్ టైమ్
సంప్రదించండి
We are looking for a Hindi Telecaller to join our team at Aditi Finacial Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary.
High DemandHigh DemandHigh Demand
