హిందీ టెలికాలర్

Telecaller Role and Responsibility

• Knowing all the details of the product or service offerings.

• Regularly updating and obtaining the lists of individual contact details.

• Stay updated with market trends to better serve customers.

• Identify customer needs and provide solutions through the company’s services

• Build and maintain positive relationships with future prospects.

• Bringing clarification to the progress and performance-related expectations by conducting regular meetings.

• Conducting each function with the utmost respect, regardless of the behavior of the other.

• Keep record of every customer interaction.

Telecaller Requirements

• Graduation or equivalent

• Priorly experience working as a telecaller or in a similar role

• Having done a sales-related training program

• Knowledgeable with computers

• Having exposure to cultural norms and diverse viewpoints

• Ability to change the communication style on unusual events

• Excellent interpersonal, research, and record-keeping skills

• Having the capability to receive critics without internalizing them

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 6 months of experience.