Field Executive

We are looking for a Care manager role to join our team Anvayaa Kin care pvt ltd. This role involves handling customer requirements, providing exceptional customer support, and addressing queries and concerns related to need of the customers. The role offers In Hand Salary and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle assigned customers request in the area in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including customer handling time, customer satisfaction, and issue resolution rates

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 2 years of experience.