A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
20,000 - 21,000 /నెల
Anvayaa
ఫీల్డ్ job
దొమ్లూర్, బెంగళూరు
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 2 ఏళ్లు అనుభవం
ఫుల్ టైమ్
We are looking for a Care manager role to join our team Anvayaa Kin care pvt ltd. This role involves handling customer requirements, providing exceptional customer support, and addressing queries and concerns related to need of the customers. The role offers In Hand Salary and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle assigned customers request in the area in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including customer handling time, customer satisfaction, and issue resolution rates
