Field Collection Executive

We are looking for a Field Collection Executive to join our team at Suryoday Small Finance Bank to handle customer calls, provide exceptional customer support and resolve queries related to Banking. The role offers an attractive in-hand salary of ₹ 20,000 - ₹ 25,000 and opportunities for growth.

Key Responsibilities:

• Handle customer calls professionally and efficiently.
• Visit customer to resolve concerns and motivate to pay emi
• Keep records of customer interactions and follow up when required.
• Provide customers with accurate information to help resolve their issues.
• Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible collection of NPA ac , solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

preferred DRA licence candidate.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 6+ years Experience.