ఇమెయిల్ చాట్ సపోర్ట్ ఎగ్జిక్యూటివ్

EMAIL SUPPORT EXECUTIVE

Location : Jaipur, Rajasthan

Process : International Email Support

Work Mode : Work From Office (WFO)

CTC : ₹35,000–₹38,000 per month

ABOUT THE ROLE

We are hiring experienced Email Support Executives for its Jaipur team. This is a great opportunity for candidates with international customer support or client-handling experience to work with a global customer experience leader.

ELIGIBILITY CRITERIA

• Graduation in any stream is mandatory

• Minimum 1 year of documented international customer support/customer-handling experience

• Strong written English communication skills

• Flexibility to work rotational shifts and rotational week-offs

• KEY RESPONSIBILITIES

• Respond to customer emails accurately and professionally

• Resolve customer queries with empathy and efficiency

• Escalate complex issues to the appropriate teams

• Follow quality standards, process guidelines, and compliance requirements

• Coordinate with internal teams to ensure a seamless customer experience

SALARY & INCENTIVES

• CTC: ₹36,000–₹38,000 per month

• Approx. In-Hand During First 3 Months of Training: ₹30,000 per month

• Performance-Linked Incentive (PLI): Up to ₹1,000 per month, based on performance

PERKS & BENEFITS

• 5-Day Working

• Paid Training

• 14 Days of Accommodation with Complimentary Breakfast

• Travel Reimbursement (Bus/Train/Flight)

• Health & Wellness Coverage

• Employee Assistance Program

• Career Growth Opportunities

• Inclusive & Collaborative Work Environment

⚠️ IMPORTANT NOTE

• No leaves are permitted during the first 3 months of training.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 1 - 3 years of experience.