ఇమెయిల్ చాట్ సపోర్ట్ ఎగ్జిక్యూటివ్

Job Summary:

We are looking for a customer-oriented International Chat Support Executive to assist US-based clients via real-time text messaging. In this role, you will handle inquiries, resolve issues promptly, and maintain high standards of customer satisfaction.

Key Responsibilities:

• Handle real-time chat queries from US customers with clarity, speed, and accuracy.

• Manage multi-chat conversations simultaneously while maintaining high-quality response standards.

• Troubleshoot product, service, or process-related issues efficiently.

• Log and document customer interactions in CRM tools.

• Escalate complex or unresolved queries to higher-level support teams when required.

Requirements & Skills:

• Education: HSC (12th Pass) or above / Any Graduate can apply.

• Language Skills: Excellent written and fluent English communication (US culture/slang understanding is a plus).

• Technical Skills: Good typing speed (30+ WPM preferred) and basic computer knowledge.

• Ability to multitask, problem-solve, and stay calm under fast-paced situations.

• Freshers with excellent English and typing skills are welcome to apply.

Work Schedule & Compensation:

• Shift: Night Shift / US Rotational Shift.

• Working Days: 5 Days Working with 2 Rotational Offs.

• Salary: Best in Industry + Performance Incentives.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 1 years of experience.