🚗 Company: Long Drive Cars
📌 Job Title: Chat Support Executive
📍 Location: Hi-Tech City, Hyderabad
💼 Job Type: Full-Time
💰 Salary: ₹25,000–₹35,000 per month
⌨️ Typing Speed: 60–70 WPM
🎯 Experience: Freshers & Experienced
🔹 Roles & Responsibilities
- Handle customer enquiries through live chat and WhatsApp.
- Assist with car bookings, pricing, availability, and rental policies.
- Provide quick, accurate, and professional written responses.
- Handle multiple customer conversations efficiently.
- Resolve customer complaints and escalate complex issues.
- Follow up on pending enquiries and booking confirmations.
- Coordinate with operations for pickup and delivery updates.
- Maintain chat records and customer information.
✅ Candidate Eligibility
- Very active, alert, and quick in responding.
- Typing speed of 60–70 WPM with good accuracy.
- Proficiency in English, Hindi, and Telugu.
- Strong written communication and convincing skills.
- Understand customer queries quickly and accurately.
- Excellent confidence and multitasking skills.
- Ability to work independently.
- Good behaviour and a professional attitude.