Job Description: As a Customer Care Executive, you will be the first point of contact for our customers. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a seamless and satisfying experience across all touchpoints.Key Responsibilities:Customer Interaction: Respond to customer inquiries and concerns through email, chat, and phone in a timely and professional manner.Order Management: Assist customers with order-related questions, including tracking, order modifications, cancellations, and refunds.
Issue Resolution: Investigate and resolve customer issues related to product quality, shipping, billing, and more, ensuring a satisfactory outcome for the customer.
Requirements:
Strong problem-solving skills with a customer-first approach.
Female candidates are highly preferred.
send your resume on - 9119166816
ఇతర details
It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 2 years of experience.
ఇమెయిల్ & చాట్ సపోర్ట్ ఎగ్జిక్యూటివ్ job గురించి మరింత