Job Description – Chat Process
Company Name: IENERGIZER IT Services
Position: Customer Support Executive – Chat Process
Salary: ₹25,000 – ₹30,000 (CTC)
Work Schedule: 6 Days Working
Week Off: 1 Rotational Week Off
Shift: Rotational Shifts
Job Responsibilities:
Handle customer queries through chat support
Provide accurate and timely resolutions to customer concerns
Maintain proper documentation of customer interactions
Ensure quality standards and customer satisfaction
Follow company policies and procedures
Eligibility Criteria:
Any Graduate / Undergraduate
Good written English communication & typing skills
Basic computer knowledge
Freshers and experienced candidates are welcome
Willingness to work in rotational shifts
Skills Required:
Strong written communication
Problem-solving skills
Customer-oriented approach
Ability to multitask