Handle customer inquiries from WhatsApp, Instagram and online platforms.
Generate leads through social media outreach and digital campaigns.
Share product catalogues, pricing, and offers with clients.
Convert inquiries into confirmed orders and achieve sales targets.
Coordinate with sales, production, and dispatch for order processing.
Maintain CRM or lead tracker and follow up regularly.
Support digital promotions, product launches, and campaigns.
Monitor online customer feedback and resolve queries quickly.
Build relationships with online B2B buyers or retailers.