Customer Support Representative

We are looking for a Customer Support Representative to join our team at Radical Minds , Sector 6, HSR Layout, Bengaluru, Karnataka – 560068, to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹17,000 - ₹20,000 and opportunities for growth.

Key Responsibilities:

• Handle outbound customer calls professionally.

• Provide accurate information and effective resolutions.

• Maintain proper call documentation and CRM updates.

• Adhere to quality, compliance, and process guidelines.

• Ensure customer satisfaction and positive experience.

• Meet daily productivity and quality KPIs.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Desired Skills :

• Strong communication and interpersonal skills.

• Ability to handle customer objections confidently.

• Active listening and problem-solving ability.

• Adaptability in a fast-paced voice process environment.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 1 years of experience.