కస్టమర్ సపోర్ట్ ఎగ్జిక్యూటివ్

Company: Woodrock Infotech Pvt. Ltd.

Position: Customer Support Executive – Premium Process

Job Location: Salt Lake, Sector 5, Kolkata

Salary: Up to ₹20,000 In-Hand per month

Shift: • Rotational Shifts

• Full-Time Position

Eligibility: • Minimum 12th Pass

• Only Experienced Candidates are eligible

• Age: 18–35 years

• Good communication skills in English (Verbal & Written)

Key Responsibilities: • Handle customer queries professionally through appropriate communication channels.

• Provide accurate information and effective solutions to customers.

• Maintain a positive and professional customer experience.

• Resolve customer concerns within defined process guidelines.

• Maintain accurate records of customer interactions.

• Meet quality and productivity targets.

Required Skills: • Excellent verbal and written communication in English.

• Good customer-handling and problem-solving skills.

• Ability to work in rotational shifts.

• Positive attitude and professional approach.

• Prior customer support/BPO experience

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 6 months - 1 years of experience.