A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
15,000 - 25,000 /నెల
Victa Earlyjobs Technologies Private Limited
బిటిఎం లేఅవుట్, బెంగళూరు
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 5 ఏళ్లు అనుభవం
ఫుల్ టైమ్
Roles & Responsibilities
Respond to customer inquiries and provide clear, accurate, and timely solutions.
Assist customers with service-related concerns, technical issues, and basic troubleshooting.
Provide information and support regarding prepaid and postpaid services.
Understand customer requirements and guide them with suitable solutions.
Ensure professional, polite, and customer-friendly communication throughout every interaction.
Communicate confidently in English to understand customer concerns and explain solutions effectively.
Identify customer issues and take appropriate steps to resolve them efficiently.
Follow standard operating procedures, company policies, and service quality guidelines.
Maintain accurate records of customer interactions and issue resolutions.
Coordinate with relevant departments to address unresolved customer concerns.
Ensure a positive customer experience by providing reliable and consistent support.
Focus on customer satisfaction, service quality, and timely issue resolution.
High Demand
