📢 We’re Hiring – Process Associates
Job Description
📍 Location: Marathahalli (Work from Office)
🕒 Shift: Day Shift (No Night Shifts)
📅 Working Days: 6 days/week (Sunday fixed off)
💼 Job Type: Full-time, On-site
💰 Salary (CTC): Up to ₹23000 per month Plus performance-based incentives (based on skills & experience)
🚖 Cab Facility: Not provided
✨ About the Role
We are looking for energetic, enthusiastic and customer-focused people to join our dynamic team. If you enjoy interacting with people, solving problems, and providing excellent customer experience, this role is perfect for you!
🎯 Key Responsibilities
· Handle inbound & outbound calls with professionalism.
· Always ensure a positive customer experience
· Resolve customer queries and provide accurate information
· Generate Leads
· Maintain detailed records of customer interactions.
· Work towards achieving team and individual targets.
✅ Requirements:
Education: Any Graduate / Any Postgraduate
Experience: 0 – 2 years (Freshers welcome!)
Languages: Excellent English & Hindi communication (mandatory)
· Skills:
o Excellent Communication Skills
o Strong interpersonal & listening skills
o Customer-first approach with patience & professionalism
o Willingness to learn & grow
🌟 Preferred Candidate Profile
· Prior experience in outbound calling, customer service, or sales (preferred, not mandatory)
· Freshers with excellent communication & eagerness to build a career in customer support.
· Positive, and team-oriented mindset.
🚀 Why Join Us?
· Only Day Shifts – enjoy work-life balance.
· Career growth opportunities with training & mentoring.
· Vibrant and supportive team culture
· Great learning experience