*Job Description:*
Banking Process – 150+ Openings (Freshers Eligible)
Location: Hebbal
*Job Responsibilities*
Customer Support: Handle inbound and outbound calls or chats regarding banking products, services, loans, and credit cards.
Query Resolution: Troubleshoot transaction failures, incorrect charges, and online banking login issues.
Compliance: Follow strict banking regulations, data privacy standards, and company policies on every interaction.
Documentation: Accurately update customer interactions and resolutions in the CRM system.
*Education:* Undergraduate / Graduate
*Experience:* Freshers can apply
*Working Days:* 6 days (1 rotational week off)
*Versant Level Required:* 4
*Shift Timings:*
Female Candidates: Between 6:00 AM – 8:00 PM (Any 9 hours)
Male Candidates: Between 6:00 AM – 12:00 AM (Any 9 hours)
*Language Requirement:*
Tamil
Malayalam
Telugu
Kannada
*Salary Details:*
₹20,000 CTC
₹16,000 Take Home
Shift Allowance: ₹1,200 (Paid once every 3 months)
Additional Benefits (Outstation Candidates):
One-way transportation
14 days accommodation support
Malayalam Language Candidates:
₹20,000 CTC
₹16,000 Take Home
Language Allowance: ₹1,800
Shift Allowance: ₹1,200 (Paid once every 3 months)