Customer Support Executive

We are looking for a Customer Support Executive – Voice Process to join our Client Company.

The role involves assisting customers, resolving queries related to Industry, and delivering quality support

Handle customer calls, provide exceptional customer support and related to Industry. The role offers an attractive in-hand salary of In Hand Salary and opportunities for growth.

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Address customer queries, resolve concerns and manage complaints.

• Keep records of customer interactions and follow up when required.

• Provide customers with accurate information to help resolve their issues.

Job Requirements:

Education: Minimum 12th pass / Any Graduate

• Handle inbound and outbound customer support calls.

• Communicate clearly with customers in Malayalam / Telugu / Kannada.

• Understand customer concerns and provide appropriate solutions.

• Resolve customer issues professionally and within defined timelines.

• Update customer information accurately in the system.

• Follow company processes and quality standards.

• Escalate complex issues to the relevant team when required.

• Maintain high levels of customer satisfaction.

  Key Requirements

  Education: Minimum 12th pass / Any Graduate

  Experience:

  0 – 4 years of experience in Customer Support, Voice Process, BPO, or Tele calling is preferred.

  Location: Chennai

• Interested can apply this job.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 2 years of experience.