A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
15,000 - 20,000 /నెల
Solusi Nsthr Solutions Private Limited
సెక్టర్ V - సాల్ట్ లేక్, కోల్కతా
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 1 ఏళ్లు అనుభవం
ఫుల్ టైమ్
Job Title: Customer Support Executive
Job Overview:
We are looking for a Customer Support Executive to handle customer queries, provide accurate information, and ensure a high level of customer satisfaction through professional communication and timely resolution.
Key Responsibilities:
Handle inbound and outbound customer calls, emails, or chats
Resolve customer issues, complaints, and inquiries efficiently
Provide accurate information about products and services
Maintain customer records and update required documentation
Follow company policies and quality standards
Escalate unresolved issues to the concerned team when required
Required Skills & Qualifications:
Excellent communication and interpersonal skills
Ability to handle customers professionally and patiently
Basic computer knowledge and data entry skills
Problem-solving ability
Graduate/Undergraduate (Freshers can apply)
Work Schedule:
6 days working
Rotational/Fixed week off (as per process)
Day/Night shift (as per requirement)
Experience:
Fresher or experienced candidates can apply
High Demand
