Job Description – Customer Support Executive (Inbound Voice Process)
Company: Digitide
Location: Raniganj, Hyderabad
Process: Airtel Telecom Customer Support
Job Type: Full-Time
Job Overview
Digitide is hiring Customer Support Executives for the Airtel Telecom Inbound Voice Process. We are looking for customer-focused professionals who can effectively handle inbound customer interactions while delivering exceptional service and ensuring a positive customer experience.
Key Responsibilities
- Handle inbound customer calls in a professional and courteous manner.
- Assist customers by addressing queries and providing accurate information related to Airtel Telecom services.
- Resolve customer concerns efficiently while maintaining service quality standards.
- Ensure a high level of customer satisfaction through effective communication.
- Maintain accurate records of customer interactions and follow company guidelines.
Eligibility Criteria
- Graduation is mandatory.
- Freshers and experienced candidates are welcome to apply.
- Age Limit: 18 to 30 years.
- Good communication skills in English and Hindi.
- Basic computer knowledge.
- Strong customer service and problem-solving skills.
Salary & Benefits
- Freshers: ₹15,000 per month + Performance Incentives.
- Experienced Candidates: ₹19,000 per month + Performance Incentives.
- PF (Provident Fund) as per company policy.
Work Location
Raniganj, Hyderabad
Join Digitide and build your career with the Airtel Telecom Inbound Voice Process in a dynamic, fast-pac
ed, and professional work environment.