We are looking for a Customer Support Executive to join our team at Sharma Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹15,000 - ₹15,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Install DICOM Software and Printer in Healthcare Institutes
Address customer queries, concerns, and complaints with a problem-solving approach
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.