Process: Domestic Banking Process
Job Role
We are hiring Customer Support Executives for both Inbound and Outbound Process. The role involves handling customer queries, providing support, and upselling services/products whenever required.
Key Responsibilities
Handle inbound and outbound customer calls professionally
Resolve customer queries and provide appropriate solutions
Maintain good customer relationships and satisfaction
Maintain accurate records of customer interactions
Eligibility Criteria
Good communication skills
Languages Required:
Hindi & English
Bengali & English
Hindi & Bengali
Basic computer knowledge
Customer handling skills preferred
Salary Details
English + Hindi / English + Bengali
Process Details
Process Type: Customer Support
Nature of Work: Inbound & Outbound Calling