కస్టమర్ సపోర్ట్ ఎగ్జిక్యూటివ్

Customer Support Associate – International Voice Process

Company: QubriSource Tech Pvt. Ltd.
Location: Chennai
Experience: 0–2 Years
Freshers: Can Apply
Process: International Voice Process
Shift: Rotational Shifts – Day & Night / UK Shift Timings
Work Schedule: 5 Working Days + 2 Rotational Weekly Offs

Job Description

We are hiring Customer Support Associates for an International Voice Process in Chennai.

The candidate will be responsible for handling customer calls, understanding their concerns, providing suitable solutions, and maintaining a high level of customer service.

Responsibilities

• Handle customer calls and provide support.

• Understand customer queries and resolve issues.

• Communicate with customers politely and professionally.

• Update customer information and maintain accurate records.

• Meet quality, productivity, and attendance requirements.

• Identify common customer issues and share feedback with the team.

Skills Required

• Good English communication skills.

• Friendly and customer-focused approach.

• Good problem-solving skills.

• Basic knowledge of Windows computers.

• Good time management.

• Ability to work independently.

Eligibility

• High School / 10th / 12th / Diploma / Graduation or equivalent.

• 0–2 years of experience.

• Freshers are welcome to apply.

• Candidates should be comfortable working rotational shifts, including UK shift timings.

Job Location

Chennai

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 3 years of experience.