Customer Support Executive

Customer Support Executive / Customer Delight Executive

Koramangala, Bangalore
Full-time | Permanent
Salary: ₹22,000 per month + Benefits

About PropertyAngel

PropertyAngel is a leading proptech company operating in Bangalore and one of the top O2O second landlord platforms specializing in housing asset management services. With over ₹1500 crores of assets under management, 95%+ occupancy rate, and 100% on-time rent distribution, we are committed to delivering exceptional customer experiences and innovative real estate solutions.

Job Description

Our expert team is on a mission to deliver customer satisfaction, build lasting relationships, and ensure a seamless support experience for property owners and tenants.

As a Junior Customer Support Executive / Junior Customer Delight Executive, you will be the first point of contact for customers, helping resolve queries, coordinating with internal teams, and ensuring smooth communication. This role is perfect for candidates who are passionate about customer service and eager to build a career in support operations.

Your Role in Shaping a Thriving Future at PropertyAngel

• Handle customer queries through calls, emails, and support tickets

• Provide timely and professional resolutions to customer concerns

• Coordinate with internal teams for issue resolution and follow-ups

• Maintain accurate records of customer interactions

• Deliver excellent customer service and ensure customer satisfaction

• Use communication and problem-solving skills to build positive customer relationships

• Support daily customer service operations and team activities

Qualifications

• Academic Credentials – Higher Secondary Education (12th Pass) / Graduation preferred

• Experience – 0 to 4 years in Customer Support / Customer Service

• Freshers with strong communication skills can also apply

• Fluency in English & Hindi is mandatory

• Basic knowledge of CRM or Freshdesk is an added advantage

• Good communication and interpersonal skills

• Strong problem-solving and multitasking abilities

Work Details

• Location: Koramangala, Bangalore

• Working Days: Monday to Saturday

• Work Mode: Work from Office

Job Benefits

• Cell phone reimbursement

• Health insurance

• Life insurance

• Provident Fund

• Career growth opportunities

• Supportive and collaborative work environment

Walk-in Interview Details

• Interview Time: 11:00 AM

• Interview Days: Monday to Saturday

• Please carry a copy of your updated resume

Contact Details

• Contact Person: Namratha

• Phone: 9632819104

• Email: namratha@propertyangel.in

How to Apply

Interested candidates can apply here:
https://creatorapp.zohopublic.com/propertyangel/pa-hr-recruiter/form-perma/Candidate_Screener/GFyYpFkR3nFFHxPq7kDegRYp6GthPh2O9Q3EnBrZ0v8wSfq28WmN9D1U1kOzAHZb4nz7r4dXsszReb9Jr7xQ3qt8ARp5fHdCC7U1

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 4 years of experience.