A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
35,000 - 40,000 /నెల
People Consulting
మోహన్ కో ఆపరేటివ్, ఢిల్లీ
కస్టమర్ మద్దతు / టెలికాలర్ లో 1 - 6+ ఏళ్లు అనుభవం
ఫుల్ టైమ్
Position: Customer Support Advisor
Company: Lenskart
Location: Delhi – Mohan Estate Industrial Area
Shift Timing: 3:00 PM to 10:00 PM
Experience: 1+ Year (Customer Support / BPO / Call Center preferred)
Employment Type: Full-Time
Handle customer queries through calls, chats, and emails.
Resolve complaints related to orders, delivery, returns, and products.
Provide accurate information about Lenskart products and services.
Maintain customer records in CRM systems.
Ensure high levels of customer satisfaction and service quality.
Achieve daily/weekly performance targets.
Graduate / Diploma (Minimum).
Good communication skills in English and Hindi.
Basic computer and typing skills.
Customer-oriented and problem-solving attitude.
Ability to work in evening shifts.
Customer Handling
Communication Skills
Complaint Resolution
CRM Handling
Time Management
