కస్టమర్ సపోర్ట్ ఎగ్జిక్యూటివ్

PAYPOINT INDIA NETWORK LTD is hiring for

DOJ- 03/10/2026

Job Title: Operations Executive

Location: Mira Road (Work From Office)

Experience: Fresher / 0-1 Year (Training will be provided)

Employment Type: Full-Time

Salary: Salary- Up to 15k in hand +PF & ESIC (Subject to interview & docs)

Job Summary:

We are looking for a detail-oriented and enthusiastic Operations Executive (Fresher) to join our FI Payments Operations team. The role involves handling end-to-end Financial Institution transactions and ensuring 100% compliance with RBI, NPCI, and banking guidelines.

Key Responsibilities:

1. Handle transaction failures, chargebacks, refunds, and exception handling.

2. Follow SOPs strictly and ensure compliance with RBI & NPCI guidelines.

3. Support senior team in audit, documentation, and month-end activities.

4. Escalate critical issues / suspicious transactions to the team lead on time.

Eligibility & Skills Required:

1. Qualification: Graduate - B.Com / BBA / BMS / BAF or any graduate with interest in finance.

2. Fresher can apply - Must have basic knowledge of banking / payments.

3. Basic to Intermediate MS Excel (VLOOKUP, Pivot will be a plus)

4. Good attention to detail and willingness to learn.

5. Good communication and email writing skills.

Work Timing: [8 am to 4.30 pm / 12.30pm to 9 pm / Rotational Shifts]

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 2 years of experience.