A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
15,000 - 32,000 /నెల
Paramount Health Services And Insurance Tpa Private Limited
మరోల్, ముంబై
కస్టమర్ మద్దతు / టెలికాలర్ లో 1 - 6+ ఏళ్లు అనుభవం
ఫుల్ టైమ్
Job Title-Customer Relationship Management
Job Type-Full Time
Role & responsibilities :
Solving Insured queries related to claims and other concerns through Calls and Emails.
Assistance provided to Insured to apply for claims reimbursement as per applicable Terms & Conditions;
Grievance resolution having worked with the claims operations team; Tracking claims file a submit reports;
Have periodic review meetings with corporates and brokers.
Maintain accurate records of customer interactions, updates, and resolutions.
Collaborate with internal teams to ensure seamless coordination and delivery of services.
Utilize strong query resolution skills to resolve complex customer issues efficiently.
