కస్టమర్ సపోర్ట్ ఎగ్జిక్యూటివ్

Process: Blended Process

Job Type: Full-Time

Work Mode: Work From Office (WFO)

Job Overview

We are looking for enthusiastic and customer-oriented individuals to join our team as Customer Support Associates for a blended process. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer queries efficiently.

Roles & Responsibilities:

Handle customer queries through voice and non-voice channels.

Provide prompt and effective resolutions to customer concerns.

Assist customers with their queries, requests, and complaints.

Maintain a professional and customer-friendly approach during interactions.

Ensure customer satisfaction by providing accurate information and timely support.

Job Details :

Shift Duration: 9 hours (8 hours login + 1-hour break).

Shift Timings: Rotational shifts.

Working Days: 6 days a week.

Week Off: 1 rotational week off.

Salary: Up to ₹25,000 CTC per month.

Work Location: Work From Office (WFO).

Candidate Requirements :

Excellent verbal and written communication skills.

Good interpersonal and problem-solving abilities.

Customer-focused attitude.

Willingness to work in rotational shifts.

Comfortable working in a blended process.

• It is a Both కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 2 years of experience.