A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
16,000 - 21,000 /నెల*
Nagaraj / Aroma Foods Company
సెక్టర్ 6 హెచ్ఎస్ఆర్ లేఅవుట్, బెంగళూరు
₹2,000 incentives included
కస్టమర్ మద్దతు / టెలికాలర్ లో 6 - 36 నెలలు అనుభవం
ఫుల్ టైమ్
Customer Support Executive
· Maintain excellent customer satisfaction and review support tickets for appropriate resolution
· Provide customer support through phone and chat
· Work with other departments to resolve customer issues in a timely manner
· Serve as a point of contact for customer support and complaints
· Proactively identify, investigate, and resolve recurring customer support issues
· Maintain appropriate documentation and records of customer interactions
· Maintain appropriate files regarding each customer interaction
· Proactively gather and utilize customer feedback and suggestions
· Review customer satisfaction reports to ensure customers are satisfied with the support they receive
· Contribute to the development of future customer support processes
· Communicate effectively with peers and managers
· Communicate to customers during outbound phone calls
· Verifies customer requests are accurate and consistent
