కస్టమర్ సపోర్ట్ ఎగ్జిక్యూటివ్

Roles & Responsibilities:

Monitor registration and admission standards followed by the team and submit reports

as required

 Provide courteous service to clients and respond promptly and tactfully to their

request or inquiries.

 Responsible for identifying critical areas in the operations and resolving all major and

minor discrepancies.

 Handling quality related documentation and implementation. Maintain criteria related

to same & the related database.

 Monitoring of invoices and bills, keeping track of approved discounts, and billing as per

tie-up.

 Responsible for identifying critical areas in the front office / OPD operations and

resolving all major and minor discrepancies.

 Updating new tie-ups as part of business relations.

Requirements:

 Responsible for making duty roster and leave management of all front office & OPD

service coordinators and executives.

 Regular updates to be provided to the team members.

 Ensuring that the team is skilled, competent and motivated to perform its duties.

 Ensure adequate manpower at all counters

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 6 months - 4 years of experience.