📢 Hiring – Customer Support Executive (Technical)
📍 Location: Santej, Ahmedabad
💰 Salary: ₹20,000 – ₹25,000 per month
Position: Customer Support Executive – Technical
Job Responsibilities:
Handle customer queries related to products and technical issues.
Provide technical support to customers through calls and WhatsApp/email.
Understand customer complaints and coordinate with the technical/service team for resolution.
Follow up with customers regarding service requests and complaints.
Maintain proper records of customer queries, complaints, and resolutions.
Coordinate with internal departments for timely issue resolution.
Explain product-related information and basic technical solutions to customers.
Ensure good customer service and customer satisfaction.
Requirements:
Qualification: Diploma /Any Graduate/ B.E. / B.Tech in Electrical, Electronics, or a related field.
1–3 years of experience in technical customer support, service, after-sales, or a related field.
Good communication and problem-solving skills.
Basic knowledge of electrical/electronic products and troubleshooting.
Comfortable handling customer calls and follow-ups.
Candidates from Ahmedabad/Santej or nearby locations preferred.
📩 Interested candidates can share their updated CV on WhatsApp.
📞 Call/WhatsApp: 7043408672