Hum ek enthusiastic aur customer-focused Customer Service Associate ki talash mein hain jo customers ke queries ko professionally handle kar sake aur high-quality service provide kare.
Customers ke calls, emails aur chats ko handle karna
Customer queries aur complaints ka timely aur effective solution dena
Product aur service related information customers ko provide karna
Customer satisfaction aur company standards ko maintain karna
CRM system mein customer details update karna
Team ke sath coordinate karke service quality improve karna
Customer Service Certificate mandatory
Minimum qualification: 12th pass / Graduate preferred
Good communication skills (Hindi & English)
Basic computer knowledge
Customer handling ka experience preferred (Freshers with certificate can apply)
Problem-solving aur interpersonal skills