A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
14,500 - 18,500 /నెల*
K Shyam G Management
Dariwa Mohalla, మెయిన్పురి
₹2,000 incentives included
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 6 నెలలు అనుభవం
ఫుల్ టైమ్
Respond promptly and professionally to customer inquiries via phone, email, chat, or social media.
Resolve product or service problems by clarifying the customer's issue, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.
Maintain detailed records of customer interactions and transactions in our CRM system.
Escalate unresolved issues to the appropriate internal teams when necessary.
Collaborate with other departments to resolve complex issues and improve customer satisfaction.
Provide feedback to management on recurring customer issues and suggest process improvements.
Stay up to date with product knowledge, system changes, and company policies.
