A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
18,000 - 22,000 /నెల
Jst Outsourcing Services Private Limited
Sector-17 Kurukshetra, కురుక్షేత్రం
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 1 ఏళ్లు అనుభవం
ఫుల్ టైమ్
The Customer Service Executive plays a pivotal role in providing exemplary assistance to customers concerning company services. This position entails proficient communication wit customers via phone or email and the formulation of innovative problem-solving strategies
RESPONSIBILITIES:
1. Attending to customer inquiries, complaints, and returns with attentiveness and professionalism.
2. Conducting thorough reviews of customer accounts and transactions to resolve issu promptly.
3. Engaging with customers through various channels such as email, chat, or telephone
4. Efficiently processing orders, computing charges, and managing payments.
5. Monitoring and assessing customer satisfaction levels to ensure optimal service delivery.
6. Referring complex customer issues to higher authorities as needed.
