We are looking for customer-focused Customer Support Executives to handle customer queries and provide timely assistance related to insurance policies, payments, claims, renewals, and other service requests.
💼 Key Responsibilities
Handle customer queries through calls, email, or chat.
Assist customers with policy-related questions, renewals, payments, and claims.
Provide accurate information about policy features, terms, and processes.
Resolve customer complaints professionally and within the required timeline.
Coordinate with internal teams for issue resolution when required.
Maintain accurate customer records and interaction details.
Ensure a smooth and positive customer experience.