Job Description
Roles & Responsibilitie
Handle customer queries and provide appropriate resolutions
Assist customers with troubleshooting-related issues
Handle customer queries related to prepaid and postpaid services
Understand customer concerns and provide accurate information
Resolve customer queries efficiently while maintaining service quality
Communicate professionally and courteously with customers
Effectively communicate with customers in both English and Hindi
Mandatory & Preferred Skill
Good proficiency in English and Hindi
Strong communication and problem-solving skills
Customer-focused approach with professional communication
Ability to handle customer queries effectively
Comfortable working in 24/7 rotational shifts
Freshers and experienced candidates can appl