Customer Support Executive: (This is purely customer support role no out bound call, sale or target)
In-Hand Salary: ₹23,000 – ₹25,000 / month (including incentives)
Gross Salary Range: ₹25,000 – ₹28,000 / month
Work Schedule
Shift: 24/7 Rotational Shifts (Must be comfortable working flexible hours)
Roles & Responsibilities
Customer Interaction: Handle customer inquiries promptly and professionally in both English and Hindi.
Issue Resolution: Assist customers with prepaid, postpaid, and technical troubleshooting queries.
Service Excellence: Maintain high service quality, active listening, and courteous communication to ensure positive customer satisfaction.
Mandatory & Preferred Skills
Languages: Strong fluency in both English and Hindi (spoken and written).
Core Competencies: Excellent communication skills, problem-solving ability, and a customer-centric mindset.
Experience & Eligibility: Open to both freshers and experienced candidates (0–1 years of BPO experience; minimum 12th pass).