Roles & Responsibilities
Handle customer queries and provide appropriate resolutions.
Assist customers with troubleshooting-related issues.
Handle customer queries related to prepaid and postpaid services.
Understand customer concerns and provide accurate information.
Resolve customer queries efficiently while maintaining service quality.
Communicate professionally and courteously with customers.
Effectively communicate with customers in both English and Hindi.
Mandatory & Preferred Skills
Good proficiency in English and Hindi.
Strong communication and problem-solving skills.
Customer-focused approach with professional communication.
Ability to handle customer queries effectively.
Comfortable working in 24/7 rotational shifts.
Freshers and experienced candidates can apply.
Skills & Requirements
Required Skills
BPO experience
Preferred Skills
good communication
Experience
0 - 5 years
Education
12th
Age Range
18 - 30 years
Languages Required
English, Hindi