కస్టమర్ సపోర్ట్ ఎగ్జిక్యూటివ్

Job description

What you’ll do

Greetings from ATAIN!!! Please Visit at the following address, Monday- Friday, 11 AM to 4:30 PM 4th Floor, MSR North Tower, MS Ramaiah North City, Nagawara, Bengaluru, Karnataka 560045 Contact Person: Prema Number : 7204139534 ( only WhatsApp)

Job Responsibility:

Understands the various computer screens and how to utilize them effectively

Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff

Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance

Adheres to all company and specific Contact Centre policies and procedures

Completes any work as assigned by Management

Knowledge, Skills and Other Abilities:

Strong process orientation

High energy, High Integrity & Work Ethics

Strong interpersonal skills & ability to communicate effectively

Strong problem solving skills.

Educational & Essential Experience:

Bachelor's Degree or Undergraduate dropouts

6 Months BPO or travel experience If your are a Undergraduate dropouts

Excellent Written and spoken communication, business technical writing

Computer Skills ability/experience using computer applications

Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts)

Open to work in a blended environment(Voice &Chat/Email)

Interview Rounds

HR Round

Versant Test Round

Operations Round

Interested candidates share the resume to the below WhatsApp number: 7204139535

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 6 months - 5 years of experience.