
Dear candidate,
ey Responsibilities:
Handle inbound and outbound customer calls, emails, and chat support.
Respond to customer inquiries in a timely and professional manner.
Diagnose and troubleshoot product or service-related issues.
Escalate complex issues to the appropriate internal teams.
Required Skills:
Strong verbal and written communication skills.
Good problem-solving and analytical abilities.
Ability to handle customer complaints professionally.
Basic computer knowledge (MS Office, email handling).
Ability to work in rotational shifts (if required).
Job Details
Process: E-Commerce
Location: Chennai (Work From Office)
Shift: Rotational Shift
Week Off: Rotational
Working Days: 6 Days a Week
Working Hours: 9 Hours Login (8 Hours Productivity + 1 Hour Break)
🗣 Language Requirement
Regional Language: Tamil (Mandatory)
Average English (Reading Ability Required)
🎓 Eligibility Criteria
Experience: Minimum 6 Months (Experienced Candidates Only)
Qualification: Any Graduation / Undergraduate
Age Limit: Up to 30 Years