Customer Support Executive

Customer Support Executive – TELUGU Language
Job Description

Job Title: Customer Support Executive - Telugu language

Job Summary:
We are looking for a Customer Support Executive to handle customer inquiries, resolve issues, and provide excellent service through phone, email, chat, or other communication channels.

Key Responsibilities

• Handle customer queries and complaints professionally.

• Provide accurate information about products and services.

• Resolve customer issues within the given timeline.

• Follow up with customers to ensure satisfaction.

• Maintain customer records and update CRM systems.

• Escalate complex issues to the concerned department.

• Achieve customer service and quality targets.

• Coordinate with internal teams to ensure prompt resolution.

Required Skills

• Good verbal and written communication skills.

• Strong problem-solving and interpersonal skills.

• Basic computer knowledge and MS Office proficiency.

• Ability to handle customer concerns patiently.

• Team player with a positive attitude.

• Ability to work in shifts, if required.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 3 years of experience.