Role & responsibilities:
Handle and resolve customer queries via phone, email, and chat
Provide accurate information about company services and processes
Escalate complex issues and ensure timely resolution
Maintain client records and track follow-ups
Ensure high customer satisfaction and service quality
Preferred candidate profile:
06months+ in customer support role.
Good communication.
Other regional language preferable (Telugu)
Perks and benefits:
PF
Medical insurance
For queries can contact HR 7305034370