Customer Support Executive

Customer Support Executive / Telecaller – Legal Capital Law Firm

Job Summary:
We are looking for a Customer Support Executive / Telecaller who can communicate with clients, explain our legal services, answer basic queries, and schedule consultations with our legal team. The candidate should have good communication skills and a professional attitude.

Responsibilities

• Call potential clients and respond to incoming inquiries.

• Explain the firm's legal services in a clear and professional manner.

• Follow up with leads and existing clients.

• Schedule appointments and consultations for the legal team.

• Collect basic client information and maintain records.

• Answer customer questions and direct complex legal queries to the concerned team.

• Maintain regular communication with clients regarding appointments and documentation.

• Ensure a positive client experience through courteous and professional communication.

Requirements

• Good communication skills in English, Hindi, or Telugu.

• Basic computer knowledge and ability to maintain records.

• Confidence in handling phone calls and customer interactions.

• Good listening and follow-up skills.

• Freshers and experienced candidates can apply.

Skills Required

• Communication Skills

• Customer Handling

• Telecalling

• Follow-up and Coordination

• Basic Computer Knowledge

• Professional Etiquette

Experience

• 0–2 years (Freshers are welcome)

Simple Role Description

"The Customer Support Executive / Telecaller at Legal Capital Law Firm will communicate with clients, explain legal service offerings, follow up on inquiries, schedule consultations, and ensure clients receive timely support and assistance."

Yamini HR
7032226732

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 2 years of experience.