A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
18,000 - 26,000 /నెల
Dezire Hr Services
సెక్టర్ 6 హెచ్ఎస్ఆర్ లేఅవుట్, బెంగళూరు
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 3 ఏళ్లు అనుభవం
ఫుల్ టైమ్
Handle both inbound and outbound calls with domestic customers.
Assist customers with queries related to accounts, payments, transactions, loans, wallets, and other fintech services.
Make outbound calls for customer follow-ups, service requests, issue resolution, and updates.
Understand customer concerns and provide accurate and timely solutions.
Explain products, services, processes, and payment-related information to customers.
Resolve basic customer issues and escalate complex cases to the concerned department.
Maintain accurate records of customer interactions in the system.
Follow company policies, processes, and quality standards.
Maintain a professional and customer-friendly approach while handling calls.
Achieve assigned quality, productivity, and customer satisfaction targets.
