Customer Support Executive

Customer Support Specialist 📍 Bengaluru, India | Full-Time | Health & Wellness

About Us

We are Clean&Green a health and wellness brand committed to helping individuals achieve their nutrition goals through personalized meal plan subscriptions. Our mission is to make healthy eating accessible, sustainable, and enjoyable for everyone.

Role Overview

We are looking for a dedicated and empathetic Customer Support Specialist to be the first point of contact for our subscribers. You will play a critical role in delivering exceptional customer experiences, resolving queries efficiently, and upholding the standards of our brand.

Key Responsibilities

• Respond to customer inquiries via email, chat, and phone in a timely and professional manner

• Assist subscribers with onboarding, plan changes, billing, and cancellations

• Troubleshoot and resolve complaints related to meal plans, deliveries, and account management

• Maintain accurate records of customer interactions in the CRM system

• Collaborate with internal teams (kitchen, logistics, and sales) to resolve complex issues

• Gather and relay customer feedback to help improve products and services

• Meet and consistently maintain customer satisfaction and response time targets

What We're Looking For

• Upto 5 years of experience in a customer support or client-facing role

• Excellent verbal and written communication skills in English

• Strong problem-solving ability and a customer-first mindset

• Proficiency with CRM tools and support platforms

• Ability to handle high volumes of queries with patience and professionalism

• Interest in health, nutrition, or wellness is a plus

What We Offer

• Competitive salary and performance-based incentives

• Complimentary or discounted access to our meal plans

• A collaborative and growth-oriented work environment

• Opportunities for career advancement within a fast-growing brand

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 5 years of experience.