A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
14,000 - 20,000 /నెల
Bpo
వాగ్లే ఇండస్ట్రియల్ ఎస్టేట్, థానే
కస్టమర్ మద్దతు / టెలికాలర్ లో ఫ్రెషర్స్
ఫుల్ టైమ్
Job Description:
We are seeking a dedicated and customer-focused individual to join our BPO team as a Customer Support Representative. In this role, you will handle inbound and outbound customer interactions via phone, email, or chat, ensuring timely and accurate resolution of inquiries and issues. You will provide excellent service, maintain professionalism, and follow company policies to deliver a positive customer experience.
Key Responsibilities:
Respond to customer queries promptly and effectively.
Resolve issues, provide product/service information, and escalate complex cases when necessary.
Maintain accurate records of customer interactions.
Meet performance targets for quality, efficiency, and customer satisfaction.
Collaborate with team members to improve processes and service delivery.
