Key Responsibilities
Make outbound and inbound calls to customers in a professional manner.
Handle customer queries and provide accurate information.
Follow up with customers for payments or services as per process.
Maintain call records and update system data regularly.
Achieve daily calling and performance targets.
Ensure polite and professional communication at all times.
Adhere to company compliance and calling guidelines.
🎯 Eligibility Criteria
Qualification: PUC / Graduate
Freshers & experienced candidates can apply
Strong communication skills in Tamil or Kannada (mandatory)
Basic computer knowledge required
DRA Certified candidates preferred
Prior experience in collections, sales, or customer support is an added advantage
Rotational week off